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Sales & Customer Experience Training

Sales & Customer Experience

Sales Skills for Non Sales People

1 day

This course is aimed at anyone looking to understand the psychology of selling and what selling means to them in a non sales role. It has been developed to enable organizations and individuals to understand what sales means within their organization.

Course Objectives

By the end of this session, the delegates will have a sound, practical understanding of the following key elements of sales

  • Why do customers buy?
  • What do they buy?
  • Product or service - is there a difference ?
  • Steps of the sale
  • The sales process
  • The role of a salesperson
  • How do work effectively with sales staff
  • Characteristics of sales people

  • Course Dates & Locations

Can't find a course date and location good for you? Let us know!

  • In-house Training

Run this course in house and tailored to your requirements.

Call +44 (0) 500 734 734 or enquire online.

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