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Sales & Customer Experience Training

Sales & Customer Experience

Developing World Class Customer Relationships - Part 2

2 day

This programme further explores elements behind the psychology of selling and communication with a view to creating ‘raving fans’ as customers, whilst also maximising your efficiency. It is highly interactive with group discussion and skills practice sessions. 

Course Objectives

Part 2 of the programme focuses on developing certain Neuro Linguistic Programming techniques to enhance the quality of your sales discussion to ensure your customers receive a fantastic experience, with a view to your business results and efficiency improving.

Course Agenda

  • Recap Programme 1
  • How do our customer’s buy?
  • The lifeline
  • Goal development
  • The WOW factor

Business Needs

Communication skills, personal development, confidence, advanced sales skills, psychology of selling.
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  • In-house Training

Run this course in house and tailored to your requirements.

Call +44 (0) 500 734 734 or enquire online.

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