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Sales & Customer Experience Training

Sales & Customer Experience

Account Management

2 day

The workshop gives you the account planning process to expand your business, skills and techniques to drive you forward and develop the most successful partnerships with your clients.

Course Objectives

By the end of this session, the delegates will have a sound, practical understanding of the following critical account management principles:

  • Brickwalling Clients
  • Personal and Organisational Tools
  • The Customer Relationship Pyramid
  • Building Effective Client Profiles
  • Strategy Planning
  • Gold Time

  • Course Dates & Locations

Can't find a course date and location good for you? Let us know!

  • In-house Training

Run this course in house and tailored to your requirements.

Call +44 (0) 500 734 734 or enquire online.

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