Management Training

This programme enables participants to identify their preferences as a Coach and Mentor, identifying the range of skills required and their appropriate uses to dovetail with corresponding Learning Styles

Course Objectives:

• Recognise when coaching is appropriate
• List the key differences between coaching and instruction
• Conduct a constructive feedback situation
• Demonstrate an ability to observe and report
• Motivate employees to utilise talents and build on development areas
   

This course focuses on team development. Participants will be able to better recognise thecharacteristics of developing successful teams and how to implement a variety of approaches to best achieve this.

Course Objectives:

• List the benefits of operating as effective teams
• Identify the range of preferences present in a team
• Ensure that the needs of teams are considered and met
• Recognise signs of team development
• Anticipate group issues
• Communicate effectively “en masse”
• Manage change in teams

This programme is designed to introduce delegates to the principles of Project Management Techniques and to apply tools and tactics to ensuring successful outcomes

Course Objectives:

• Set clear project objectives and outcomes
• Identify the key components
• Design success measurements
• Track project progress
• Identify key dependencies
• Allocate and use resources effectively
   

This workshop is aimed at staff that have had no prior management training. The programme is of benefit to those who are about to, or who have recently taken on their first line management role with people responsibility.

Course Objectives:

• Identify their personal management style
• Recognise situations where alternative approaches are required
• List the characteristics and traits of a role model manager
• Define key skills of an effective manager
• Perform the expected duties of a manage effectively

This workshop is designed for managers to enable the effective delivery of vision and strategic direction through comprehensive communication.

Course Objectives:

• Recognise their personal communication style from a range of direct, spirited systematic and considerate
• Follow the Change Curve in order to construct effective communications
• Establish the best medium for the best message approach to communication
• Identify the reactions of others during communication
• Minimise miscommunication and hidden messages
• Prepare fully for effective, powerful and energising communications
• Recognise and utilise potential motivators
• Deal with dissent without showing reaction

How to identify what motivates your staff and how to put it into practice once identified; then integrate what to delegate and how to do it effectively.

This workshop is designed to assist those who are, or may shortly be recruiting others. It will help to identify appropriate behaviours; attitudes, values, and beliefs that meet their organisation’s culture, and equip them with clear decision-making parameters.

Course Objectives:

• Produce an effective approach to recruiting
• Identify the skills and competencies needed in vacant positions
• Produce questions to assess the skills, knowledge, behaviour attitudes of candidates
• Structure a professional interview
• Manage the exchange during an interview using time effectively
• Operate an objective and fair process in accordance with legal requirements