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Management & Leadership Training

Management & Leadership

Negotiating and Influencing Skills

Duration
1 day

We will provide you with a negotiating process designed to achieve a favourable outcome.  We will also provide you with an understanding of what Influence is and how to develop the skills which you can use in both your personal and business life.

Course Objectives

By the end of the programme you will be able to:

  • Define what is meant by influencing and negotiation
  • State and apply the processes and principles of successful negotiation
  • Describe and understand the four styles of influencing
  • Discover your own preferred style of influencing and understand the impact that this has on others
  • Demonstrate your ability to apply your learning in a practical way

Course Agenda

  • Exploring the differences between Negotiating and Influencing
  • Negotiation Principles
  • Start with the end in mind
  • Listen to understand and then to be understood
  • Win/Win
  • Solutions based
  • The Beach Ball – whose map of the world do you see?
  • Developing Trust
  • Four styles of Influencing
  • Identify and understand your own preferred style of Influencing
  • Power Bases
  • Non-Verbal and Verbal Communication
  • Non Face-to-Face Influencing
  • Application of the Skills
  • Summary and Action Planning

Business Needs

Sales skills, influencing, rapport, empathy, questioning, building relationships.
  • Course Dates & Locations

Can't find a course date and location good for you? Let us know!

  • In-house Training

Run this course in house and tailored to your requirements.

Call +44 (0) 500 734 734 or enquire online.

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