Trainers

Mr Kelvin Smith

Senior Consultant

Profile

Excellent coaching and facilitation skills and able to develop and lead both sales and management staff alike. Experienced in supplying ‘business to business’ support services and selling directly to the public. Excellent IT skills, operates a fully functional ‘remote’ office.

Education and Qualifications

• Full FPC Qualification – FPC1 / 2 / 3
• Distributive Industry Training Board [DITB] qualified trainer (retail)
• Education Level: ‘O’ Level
• Best Year Yet ™ accredited coach
• City & Guilds – Diploma 3 – Assessor

High Level Employment Achievements

Created ‘You Can Train It’ – ‘You Can Sell It’ – ‘You Can Manage It’ staff books for one of the UK’s leading home improvement retailer and a complete ‘operations manual’ for another.